Frequently Asked Questions
Payments
We accept all major credit and debit cards including Visa, Mastercard, and American Express, as well as PayPal, Apple Pay, and Google Pay.
Rest assured, our checkout process is completely secure and handled by reliable international payment providers. We never store your financial details on our servers.
Returns
You can easily request a return or exchange within 14 days of receiving your order. Products must be unused and sent back in their original packaging. To start a return, simply email us at support@aureliuseco.com.
Yes. Simply contact us within 14 days of receiving your order and we will arrange an exchange for a different size or colour, subject to availability.
Shipping
We process orders quickly, but if you need to make a change please contact us at support@aureliuseco.com as soon as possible.
Once your purchase has been completed, a confirmation email containing your order details will be sent to you. If it does not arrive within a couple of minutes, please check your spam folder or reach out to us directly.
Yes. We offer free worldwide shipping on all orders.
Yes, we ship to most countries worldwide.
As soon as your purchase is shipped, you will get a tracking number through email. You can use it to monitor your delivery status whenever you like.